Shipping policy
All of your shipments are tracked and you can expect to receive tracking information via email within 3-5 business days of shipment.
Once your order has been dispatched, Tibish by Kish accepts no responsibility for loss or any damage to your package. If there are any delays or concerns with your package once posted (including the rare case of your package not arriving) please contact your local postal service with the tracking number that was provided when the package was sent. Unfortunately, we are not able to give any refunds or resend orders in these circumstances.
Typically, orders will ship out within 3-5 business days of ordering and will be shipped Standard Service. Once shipped, orders are generally received within 5 business days. We do not ship on Sundays or holidays. While we will do all we can to ensure your order is delivered on time, Tibish By Kish cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc. You will only be charged for the items that are shipped to you, along with the applicable shipping and tax charges.